SureStay Hotel by Best Western Lenoir City

Good location, room was clean but had heavy chemical smell (cleaning/deodorizer). One bedspread had large cigarette burn right in the middle of the mattress.

staff and owner Very accommodating and very polite I felt like a guest at their home.

Breakfast was good. Did not run out of anything. Waffles, yogurt, coffee, juice, cereal with milk. Breakfast area was clean. Room was clean. No issues with air conditioning.

Our stay was nice. The facility was very clean and maintained. In my opinion the coffee was excellent, but the breakfast was not what I expected for the $12 that was included in with the price of the room. Most days it was cold cereal, milk, toast, butter and jelly; coffee, bananas and fruit juice. One day there was bagels and citrus fruit added.

Staff is amazing. Willing to help you. the room was amazing the beds are so comfortable